Conference keynotes announced

The Visitor Studies Group: Championing excellent visitor experiences

The latest news and upcoming events from The Visitor Studies Group (VSG)
To find out more or make a booking please see the events posted below.

Author Archives: Nicole

Conference keynotes announced

We are very excited to announce our keynote speakers for our 2017 conference. Janice Lane , Director of Learning, Exhibitions and Digital Media at National Museum Wales and Anoushka Kenley of the  National Philanthropy Capital will both share their experience of, and expertise in, tacking the issues inherent in measuring social impact.  We are looking forward to hearing their cross-sectoral perspectives.

December socials!

We are planning two festive social events in December, one in London and one in Glasgow.  We would love to see you at either, or both!   Glasgow, 1st December Come along to Brewdog (1397 Argyle St) at 6pm for a wee drink and some friendly visitor studies chat.   Kelvin Hall is just around the cornerMore

Conference 2017: Call for papers!

*** Deadline extended to 1pm, Monday 3rd October 2016! *** We are pleased to announce the theme for the 2017 VSG Conference, ‘‘Measuring up’: ways of capturing social value and more intangible outcomes’.  It will be held on the 22nd and 23rd March 2017, in the Royal Geographical Society , London.  We think this is an exciting andMore

Social event in London!

Join VSG committee members to catch up on all things visitor studies over a drink or two.  Find out what others are up to and share questions, thoughts and experiences on research and evaluation, or anything else that’s on your mind.  Plus we’ll be chatting about our 2017 conference theme, hot off the press! When:More

York Social Event!

Pop along to the  York Tap from 4.45pm onwards on Thursday 7th July for some drinks and friendly chat with visitor studies enthusiasts.  All welcome! Address: York Railway Station, Station Rd, York YO24 1AB

Masterclass places available

**Booking for this event is now closed – please keep an eye out for more masterclasses in the future** The Visitor Studies Group is running a special masterclass with Lisa Baxter (founder of The Experience Business) July 7th, 10.00 – 16.30 at the National Railway Museum (York).  Perfect for those with experience in visitor researchMore

Open call for Committee Member and Helper

  Please note that the deadline for expressing interest is Friday 17th June. We are looking to recruit one new Member and one new Helper to our committee . Are you who is passionate about visitor studies and audience research?  Would you like to help us champion visitor studies as a force for evidence-based decision-making toMore

Conference Keynote Speakers

Conference Keynote Speakers

We are delighted to welcome two keynote speakers to this years’ conference who can open up the discussion on how we turn audience research into action. Lamia Dabboussy is Head of Audience Planning and Brand Insight at the BBC and Esme Ward is Head of Learning and Engagement at The Whitworth and Manchester Museum atMore

Access All Areas? – Manchester

Wednesday 11 November Whitworth Art Gallery, Manchester Following the success and feedback from our Access all Areas? event last year in Edinburgh, we are excited to offer another full-day session in Manchester that will focus on access and accessibility within the cultural sector. The programme for the day is available on the  Event Page . Presentations haveMore

“Access all Areas?” Manchester – Call for Papers

“Access all Areas?” Manchester – Call for Papers

Following the success and feedback from our “Access all Areas?” event last year in Edinburgh, we are excited to offer a similar session in Manchester that focuses on access and accessibility within the cultural sector. Aimed at people who work in visitor studies, learning and engagement, “Access All Areas?” will take a deeper look atMore

Informal Networking Events

Informal Networking Events

Our members always tell us that opportunities for networking are really important and with the new ‘school year’ starting soon we thought why not get together and see whats going on in the visitor focused world. Informal Networking Events are planned in London , Edinburgh and in the planning stage for Manchester. Follow the links for moreMore

Conference 2016

Conference 2016

The programme is now out and bookings open for our VISITOR STUDIES GROUP CONFERENCE 2016 which will be held on 16th and 17th March 2016 at the Royal Geographical Society, London. The theme for the conference is “Visitor Studies: It’s what you do with it!” How can visitor studies have real impact? How does visitor research influence decisionsMore

Dr Suzanne King

Dr Suzanne King

Services: Evaluation framework development Summative and formative evaluation research Audience research Exhibit development research staff research Research with elite groups such as leading researchers, business people and senior civil servants Report writing and editing Qualitative research, including deliberative research Design and reporting on quantitative research Speciality: I help organisations to understand their stakeholders. I designMore

2015 Bursary OPEN

2015 Bursary OPEN

Applications are now open for the Alison James Professional Development Bursary and after much consideration the VSG Committee has decided this year, for the first time, to change the eligibility criteria. As a Committee we are keen to support and encourage those at the earliest stages of their careers in visitor studies – you areMore

Measuring Impact?

Measuring Impact?

Are you facing calls for evidence of impact from your project stakeholders? Two sessions on day two of our conference (5 March) will explore how visitor studies is adapting to the needs of the sector, including the demands of its funders. Christopher Whitby (Science Museum) and Dr Effrosyni Nomikou (King’s College London) will draw onMore

Keynote Speakers: Embracing Change

Keynote Speakers: Embracing Change

The VSG Conference on the theme of ‘Visitor Studies: Embracing Change?‘ will open on 4 March 2015 with a keynote session from Piotr Bienkowski who is Project Director of the Paul Hamlyn Foundation’s programme ‘Our Museum: Communities and Museums as Active Partners’. He runs a cultural consultancy specialising in organisational change, community engagement and culturalMore