The Visitor Studies Group: Championing excellent visitor experiences
EMMA SLATER www.psresearch.co.uk Services Emma is one half of PS Research, bringing together a blend of quantitative and qualitative research skills to ask the questions that matter and find the answers that make a difference for their clients. Services include: Qualitative research methods Qualitative fieldwork: face-to-face and online methods including online communities, in-depth interviews, focus… More
Audience Services: -Audience (and non-user) research, analysis and development -Evaluation and impact analysis -Research and scoping -Project management Speciality: I am a freelance museums and heritage consultant with over 20 years’ experience in the sector. I specialise in managing, developing and delivering projects that involve partnerships, audiences and storytelling for museums, heritage sites and sector… More
Services: Strategy development Front-end, formative and summative evaluation and audience research Qualitative and quantitative research methods Secondary data analysis Internal workshop facilitation Strategic data collection process review About: Beth is an Audience Consultant with 10+ years designing and delivering audience research and evaluation projects within the arts, heritage and culture sector. She values collaboration and… More
Services: Audience profiling Audience development and non-visitors / non-users Formative and summative evaluation Segmentation Member and donor research Stakeholder research Box office and database surveys Desk research and secondary data analysis Market sizing Local residents Interpretation research (development, testing, evaluation) Training Background: M·E·L Research is an indepednet social research agency working across a range of… More
www.psresearch.co.uk Services Adam is one half of PS Research, bringing together a blend of quantitative and qualitative research skills to ask the questions that matter and find the answers that make a difference for their clients. Services include: Quantitative research methods and analysisData visualisation and storytellingResearch strategy and project developmentAudience and visitor researchFormative and summative… More
www.curiouser.me.uk Services: Visitor research Workshop facilitation Speciality: Curiouser is a small audience insight consultancy specialising in the cultural, heritage and charity sectors. Led by Alice Fenyoe, a qualitative researcher with over 25 years experience, it was founded to provide these sectors with affordable and expert audience insight. Our core specialisms are around the development and… More
www.mhminsight.co.uk Services: Audience and market appraisal Marketing and engagement strategies Psychographic segmentation Digital audience insight Staff and volunteer surveys Database tagging Membership, retail, donor development Visitor journeys and interpretation Exhibition evaluation Brand analysis and development Speciality: Morris Hargreaves McIntyre (MHM) is an audience strategy and insight consultancy working with cultural and heritage organisations to connect… More
www.djsreseach.co.uk Services: Audience profiling Formative and summative evaluation Segmentation Member and donor research Stakeholder research Box office and database surveys Desk research and secondary data analysis Market sizing Background: DJS Research Ltd is an independent, UK-based insight consultancy, specialising in research with visitors, the general public, businesses and other stakeholders. We have extensive experience of implementing… More
www.heritagepathfinder.co.uk Services: Audience insights, development and segmentation Learning strategy and programme development Visitor experience and engagement planning Research and consultation Workshop facilitation Training and mentoring Speciality: Ann is a specialist consultant with over 25 years’ experience of supporting natural and cultural heritage sites to engage visitors with their stories. She brings skills in research, planning,… More
www.christinalister.co.uk Services: visitor research data analysis non-user research and consultation segmentation strategies marketing and audience development strategies workshop facilitation training and mentoring Speciality: Christina is a marketing and audience development consultant with 16 years’ experience, and specialises in working with museums, heritage sites and cultural venues, including on HLF and ACE-funded projects.… More
• visitor research • evaluation • marketing and audience development • copywriting, copy editing and proofreading • audio transcription services • training
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• Evaluation • Visitor studies • Community consultation • Audience development • Learning programmes • All ages, Early Years to adults • Training and capacity building • or arts, cultural heritage and natural heritage • Across the UK and in Europe… More
• Audience research and consultation • Evaluation • Training and mentoring in audience research and evaluation… More
Services: Marketing and audience development: strategy / implementation, Evaluation, Visitor research, Website analysis, Copywriting, copy editing, proof-reading, Training/ mentoring, Advice surgeries.… More
• Survey design, fieldwork and analysis (face to face, online, phone) • Focus groups and individual in-depth interviews • Self collected data using video cameras • Observation and ethnography • Questionnaire design • Recruitment • In-house evaluation training… More
Visitor research and evaluation at all stages of the ‘product life cycle’ whether this be a museum/visitor attraction, an exhibition or a new service or product.… More
• Visitor and non-visitor research (qualitative and quantitative) • Interpretation testing • Exhibition and project evaluation • Marketing planning and evaluation… More
