The Visitor Studies Group: Championing excellent visitor experiences

News & Events

The latest news and upcoming events from The Visitor Studies Group (VSG). To find out more or make a booking please see the events posted below.

#VSGConf19 – Call for Papers

We are delighted to open up submissions for our 2019 conference: “Visitor studies: reflecting the wider world, advocating for change?” Taking place March 7th and 8th at the National Gallery London, we are looking for sessions that explore, interrogate and understand how emerging trends – especially those borne from audience research both within and outside the sector – can help us to think about cultural organisations and the work we do.   How do changes in the communities living and working around our institutions, and the way they spend their time, impact on the work we do. How does “success” change, and most importantly how do we as visitor studies practitioners capture and evidence this?

See the VSG Call for Papers 2019 here.  We suggest some possible sessions structures, but if you have another format you would like to propose please do chat to us about it! You can contact us on admin@visitors.org.uk.  The call closes on Friday 5th October.

As always, we look forward to reading your submissions and hearing about the great work taking places across the sector. We at VSG are excited for what will be another great conference and hope to see many of you there

‘Big data, big opportunities?’ – Reflections

  This year’s VSG Conference, ‘Big data, big opportunities?’ took place March 8th and 9th in London’s Natural History Museum.  Our bursary recipient, Elena Trimarchi, reflects on a busy two days: The theme of this year’s conference was Big Data. One of the things that most struck me was the variety of the speakers’ backgrounds:Continue Reading

The Visitor Studies Survival Kit training workshop

Training event, Inverness, 19th March 2018 The Visitor Studies Group has partnered with GEM  to offer ‘The Visitor Studies Survival Kit’ to be held in Inverness next year. Presenting an overview of qualitative and quantitative research techniques that can be delivered on limited budgets with limited resources, this event will give GEM and Visitor Studies Group membersContinue Reading

Conference 2018

  ***Tickets can be purchased via Eventbrite .*** The full programme is available for download here:  VSG Conference 2018 Programme . In visitor studies, we are constantly striving to respond to an ever-changing socio-political landscape. We are frequently tasked with helping our organisations understand and support evidence-informed decision making, in response to these often complex areas. As populations and communitiesContinue Reading

Conference 2018: Call for Papers

  We are excited to announce the theme for our 2018 annual conference and issue our call for papers . The theme will be: ‘Big data, big opportunities?’ In visitor studies, we are constantly striving to respond to an ever-changing socio-political landscape. We are frequently tasked with helping our organisations understand and support evidence-informed decision making, in responseContinue Reading

Bursary applications open!

Applications for the 2017 Alison James Professional Development Bursary are now open.  In 2017 the VSG annual bursary will provide financial assistance to those in the early stages of their career to provide support and encouragement in their professional development. The closing date for applications this year is Monday 8 May 2017. Applicants will be expectedContinue Reading

Conference reflections

This year, the Visitor Studies Group were happy to be able to offer a bursary to assist one person to attend our conference.  Louise Treble of Glasgow Museums was the deserving recipient and through the bursary was able to attend the full two day conference.  Louise has kindly summarised her experience of the conference: As theContinue Reading

Conference programme announced!

The full programme  for the Visitor Studies Group’s 2017 conference, ”Measuring up”: ways of capturing social value and more intangible outcomes’ is available to view now. We think this is one of our most exciting programmes yet, featuring speakers from a diverse range of organisations and institutions both within and outside of the heritage sector. A sample ofContinue Reading