The Visitor Studies Group: Championing excellent visitor experiences

News & Events

The latest news and upcoming events from The Visitor Studies Group (VSG). To find out more or make a booking please see the events posted below.

The Visitor Studies Survival Kit training workshop

Training event, Inverness, 19th March 2018

The Visitor Studies Group has partnered with GEM to offer ‘The Visitor Studies Survival Kit’ to be held in Inverness next year.

Presenting an overview of qualitative and quantitative research techniques that can be delivered on limited budgets with limited resources, this event will give GEM and Visitor Studies Group members the lowdown on creating their very own ‘visitor studies survival kit’ for use in their organisations at a discounted price of £15.00.

Facilitated by Sheena Muncie, Director of Scotinform Research Ltd., and Susie Ironside, Visitor Studies Group Co-Chair, this event will be a practical and engaging event, interspersed with guidelines and advice from the facilitators.

The workshop will run from 11.30am to 3.30pm, with a maximum of 12 attendees.  The cost for each event is £15 for members of GEM Scotland or VSG or £25 for non-members.

Monday  19th March 2018 at Culloden Battlefield (Learning Space)
Ticket price includes free admission to Culloden Battlefield, and lunch.
Book via Eventbrite.

Please contact admin@visitors.org.uk if you require any further information.

Conference 2018

The Visitor Studies Group annual conference 2018 will take place March 8th & 9th at the Natural History Museum London.  The theme is  ‘Big data, big opportunities?’. In visitor studies, we are constantly striving to respond to an ever-changing socio-political landscape. We are frequently tasked with helping our organisations understand and support evidence-informed decision making, inContinue Reading

Conference 2018: Call for Papers

  We are excited to announce the theme for our 2018 annual conference and issue our call for papers . The theme will be: ‘Big data, big opportunities?’ In visitor studies, we are constantly striving to respond to an ever-changing socio-political landscape. We are frequently tasked with helping our organisations understand and support evidence-informed decision making, in responseContinue Reading

Bursary applications open!

Applications for the 2017 Alison James Professional Development Bursary are now open.  In 2017 the VSG annual bursary will provide financial assistance to those in the early stages of their career to provide support and encouragement in their professional development. The closing date for applications this year is Monday 8 May 2017. Applicants will be expectedContinue Reading

Conference reflections

This year, the Visitor Studies Group were happy to be able to offer a bursary to assist one person to attend our conference.  Louise Treble of Glasgow Museums was the deserving recipient and through the bursary was able to attend the full two day conference.  Louise has kindly summarised her experience of the conference: As theContinue Reading

Conference programme announced!

The full programme  for the Visitor Studies Group’s 2017 conference, ”Measuring up”: ways of capturing social value and more intangible outcomes’ is available to view now. We think this is one of our most exciting programmes yet, featuring speakers from a diverse range of organisations and institutions both within and outside of the heritage sector. A sample ofContinue Reading

December socials!

We are planning two festive social events in December, one in London and one in Glasgow.  We would love to see you at either, or both!   Glasgow, 1st December Come along to Brewdog (1397 Argyle St) at 6pm for a wee drink and some friendly visitor studies chat.   Kelvin Hall is just around the cornerContinue Reading