The Visitor Studies Group: Championing excellent visitor experiences
Financial statement 2017
The Visitor Studies Group 2016/17 financial statement can be read here .
Financial statement 2017
The latest news and upcoming events from The Visitor Studies Group (VSG)
To find out more or make a booking please see the events posted below.
Author Archives: Nicole
Bursary applications open!
Applications for the 2017 Alison James Professional Development Bursary are now open. In 2017 the VSG annual bursary will provide financial assistance to those in the early stages of their career to provide support and encouragement in their professional development. The closing date for applications this year is Monday 8 May 2017. Applicants will be expected… More
Conference reflections
This year, the Visitor Studies Group were happy to be able to offer a bursary to assist one person to attend our conference. Louise Treble of Glasgow Museums was the deserving recipient and through the bursary was able to attend the full two day conference. Louise has kindly summarised her experience of the conference: As the… More
‘Measuring up’: ways of capturing social value and more intangible outcomes
Presentations from our 2017 conference held in London.… More
Conference 2017 – Storify
For those of you who were not able to attend our 2017 conference, ”Measuring up”: ways of capturing social value and more intangible outcomes’, held in March, check out our handy Storify: https://storify.com/visitorstudies/visitor-studies-group-conference-2017 Thanks to all who tweeted and joined in the conversation over a thought-provoking two days!
Conference programme announced!
The full programme for the Visitor Studies Group’s 2017 conference, ”Measuring up”: ways of capturing social value and more intangible outcomes’ is available to view now. We think this is one of our most exciting programmes yet, featuring speakers from a diverse range of organisations and institutions both within and outside of the heritage sector. A sample of… More
Newsletter – November 2016
**Please note that the information below was correct at the time of being emailed to members but may have changed since. In this newsletter: • Conference bookings open! • Keynote speakers • Conference bursary – apply now • Conference poster session • Festive socials – Glasgow and London We have been a very busy… More
Conference 2017 – poster session
Do you have recent work relevant to our 2017 theme that you would like to share at our conference? Why not sign up to our poster session? At the end of day one we will be gathering for a glass of wine at which point there will be an opportunity for delegates to look at the… More
Conference keynotes announced
We are very excited to announce our keynote speakers for our 2017 conference. Janice Lane , Director of Learning, Exhibitions and Digital Media at National Museum Wales and Anoushka Kenley of the National Philanthropy Capital will both share their experience of, and expertise in, tacking the issues inherent in measuring social impact. We are looking forward to hearing their cross-sectoral perspectives.
Conference bookings open
Bookings are now open for our 2017 conference. Visit Eventbrite to book . Use the code ERLYBRD for a 10% discount before 6th January 2017. Our theme is ‘‘Measuring up’: ways of capturing social value and more intangible outcomes’ and the conference will take place, 22nd and 23rd March 2017, in the Royal Geographical Society , London.
December socials!
We are planning two festive social events in December, one in London and one in Glasgow. We would love to see you at either, or both! Glasgow, 1st December Come along to Brewdog (1397 Argyle St) at 6pm for a wee drink and some friendly visitor studies chat. Kelvin Hall is just around the corner… More
Newsletter – September 2016
In this newsletter:
• Theme announced for the 2017 VSG Conference
• September 22nd training event in Scotland
• Visitor Journey Masterclass report
• London social event
• Dr Elee Kirk
• Call for case studies… More
Newsletter – May 2016
In this newsletter:
• Open call for new Committee Member and Committee Helper
• July Masterclass in York
• Masterclass bursary
• Post-masterclass social
• Alison James Bursary winner… More
Conference 2017: Call for papers!
*** Deadline extended to 1pm, Monday 3rd October 2016! *** We are pleased to announce the theme for the 2017 VSG Conference, ‘‘Measuring up’: ways of capturing social value and more intangible outcomes’. It will be held on the 22nd and 23rd March 2017, in the Royal Geographical Society , London. We think this is an exciting and… More
Social event in London!
Join VSG committee members to catch up on all things visitor studies over a drink or two. Find out what others are up to and share questions, thoughts and experiences on research and evaluation, or anything else that’s on your mind. Plus we’ll be chatting about our 2017 conference theme, hot off the press! When:… More
York Social Event!
Pop along to the York Tap from 4.45pm onwards on Thursday 7th July for some drinks and friendly chat with visitor studies enthusiasts. All welcome! Address: York Railway Station, Station Rd, York YO24 1AB
Masterclass places available
**Booking for this event is now closed – please keep an eye out for more masterclasses in the future** The Visitor Studies Group is running a special masterclass with Lisa Baxter (founder of The Experience Business) July 7th, 10.00 – 16.30 at the National Railway Museum (York). Perfect for those with experience in visitor research… More
Open call for Committee Member and Helper
Please note that the deadline for expressing interest is Friday 17th June. We are looking to recruit one new Member and one new Helper to our committee . Are you who is passionate about visitor studies and audience research? Would you like to help us champion visitor studies as a force for evidence-based decision-making to… More
Newsletter – March 2016
In this newsletter:
• Bursary now open to applications!
• Conference 2016
• All membership renewal due 1st April
• AGM highlights and minutes… More
2016 Annual General Meeting
In line with our constitution , an Annual General Meeting of the Group was held at the Conference on 17 March 2016 at the Royal Geographical Society London. Minutes of the meeting can be downloaded here: ANNUAL GENERAL MEETING 2016
Visitor Studies: It’s what you do with it! London March 2016
Visitor Studies: It’s what you do with it! London March 2016 conference presentations… More
Conference Keynote Speakers
We are delighted to welcome two keynote speakers to this years’ conference who can open up the discussion on how we turn audience research into action. Lamia Dabboussy is Head of Audience Planning and Brand Insight at the BBC and Esme Ward is Head of Learning and Engagement at The Whitworth and Manchester Museum at… More
Newsletter – December 2015
In this newsletter:
• Conference 2016 – Bookings Open
• London Xmas event
• Access Event, Manchester
• More dates for your diary… More
Access All Areas? Manchester November 2015
Access All Areas? Manchester, November 2015… More
Access All Areas? – Manchester
Wednesday 11 November Whitworth Art Gallery, Manchester Following the success and feedback from our Access all Areas? event last year in Edinburgh, we are excited to offer another full-day session in Manchester that will focus on access and accessibility within the cultural sector. The programme for the day is available on the Event Page . Presentations have… More
“Access all Areas?” Manchester – Call for Papers
Following the success and feedback from our “Access all Areas?” event last year in Edinburgh, we are excited to offer a similar session in Manchester that focuses on access and accessibility within the cultural sector. Aimed at people who work in visitor studies, learning and engagement, “Access All Areas?” will take a deeper look at… More
Newsletter – April 2015
In this newsletter:
• Conference 2015
• Financial Report
• Ecsite REV pre-conference
• New committee members and helpers
• Conference 2016 – Venue?… More
Newsletter – August 2015
In this newsletter:
• Conference 2016 – Save the Date!
• Bursary Awarded
• Links from Conference 2015
• More dates for your diary… More
Informal Networking Events
Our members always tell us that opportunities for networking are really important and with the new ‘school year’ starting soon we thought why not get together and see whats going on in the visitor focused world. Informal Networking Events are planned in London , Edinburgh and in the planning stage for Manchester. Follow the links for more… More
Conference 2016
The programme is now out and bookings open for our VISITOR STUDIES GROUP CONFERENCE 2016 which will be held on 16th and 17th March 2016 at the Royal Geographical Society, London. The theme for the conference is “Visitor Studies: It’s what you do with it!” How can visitor studies have real impact? How does visitor research influence decisions… More