New VSG & GEM training events!

The Visitor Studies Group: Championing excellent visitor experiences

The latest news and upcoming events from The Visitor Studies Group (VSG)
To find out more or make a booking please see the events posted below.

Author Archives: Nicole

New VSG & GEM training events!

Training events in Scotland in October   ***Please note that due to low uptake we have been unable to proceed with the workshop scheduled for 16th October*** The Visitor Studies Group has partnered with GEM  to offer two training events in Scotland, ‘The Visitor Studies Survival Kit’. Presenting an overview of qualitative and quantitative research techniquesMore

Conference 2018: Call for Papers

  We are excited to announce the theme for our 2018 annual conference and issue our call for papers . The theme will be: ‘Big data, big opportunities?’ In visitor studies, we are constantly striving to respond to an ever-changing socio-political landscape. We are frequently tasked with helping our organisations understand and support evidence-informed decision making, in responseMore

A survey from VSG

  VSG Member and recent member consultation As a membership group which advocates for audience research, the VSG Committee thought it was time for us to conduct some research of our own to find out what our members and recent members think. In this short survey we invite you to tell us honestly where weMore

Committee member and helpers wanted!

*** UPDATE – this call has now closed.  Thank you to all who expressed interest.  We are looking forward to having new representative on board very soon. *** We are looking to recruit one Member and two Helpers to our committee . Are you passionate about visitor studies and audience research?  Would you like to helpMore

Bursary applications open!

Applications for the 2017 Alison James Professional Development Bursary are now open.  In 2017 the VSG annual bursary will provide financial assistance to those in the early stages of their career to provide support and encouragement in their professional development. The closing date for applications this year is Monday 8 May 2017. Applicants will be expectedMore

Conference reflections

This year, the Visitor Studies Group were happy to be able to offer a bursary to assist one person to attend our conference.  Louise Treble of Glasgow Museums was the deserving recipient and through the bursary was able to attend the full two day conference.  Louise has kindly summarised her experience of the conference: As theMore

Conference programme announced!

The full programme  for the Visitor Studies Group’s 2017 conference, ”Measuring up”: ways of capturing social value and more intangible outcomes’ is available to view now. We think this is one of our most exciting programmes yet, featuring speakers from a diverse range of organisations and institutions both within and outside of the heritage sector. A sample ofMore

Newsletter – November 2016

**Please note that the information below was correct at the time of being emailed to members but may have changed since.   In this newsletter: •  Conference bookings open! •  Keynote speakers •  Conference bursary – apply now •  Conference poster session •  Festive socials – Glasgow and London We have been a very busyMore

Conference 2017 – poster session

Do you have recent work relevant to our 2017 theme that you would like to share at our conference? Why not sign up to our poster session?  At the end of day one we will be gathering for a glass of wine at which point there will be an opportunity for delegates to look at theMore

Conference keynotes announced

We are very excited to announce our keynote speakers for our 2017 conference. Janice Lane , Director of Learning, Exhibitions and Digital Media at National Museum Wales and Anoushka Kenley of the  National Philanthropy Capital will both share their experience of, and expertise in, tacking the issues inherent in measuring social impact.  We are looking forward to hearing their cross-sectoral perspectives.

December socials!

We are planning two festive social events in December, one in London and one in Glasgow.  We would love to see you at either, or both!   Glasgow, 1st December Come along to Brewdog (1397 Argyle St) at 6pm for a wee drink and some friendly visitor studies chat.   Kelvin Hall is just around the cornerMore

Newsletter – May 2016

In this newsletter:
• Open call for new Committee Member and Committee Helper
• July Masterclass in York
• Masterclass bursary
• Post-masterclass social
• Alison James Bursary winnerMore

Social event in London!

Join VSG committee members to catch up on all things visitor studies over a drink or two.  Find out what others are up to and share questions, thoughts and experiences on research and evaluation, or anything else that’s on your mind.  Plus we’ll be chatting about our 2017 conference theme, hot off the press! When:More

Masterclass places available

**Booking for this event is now closed – please keep an eye out for more masterclasses in the future** The Visitor Studies Group is running a special masterclass with Lisa Baxter (founder of The Experience Business) July 7th, 10.00 – 16.30 at the National Railway Museum (York).  Perfect for those with experience in visitor researchMore

Open call for Committee Member and Helper

  Please note that the deadline for expressing interest is Friday 17th June. We are looking to recruit one new Member and one new Helper to our committee . Are you who is passionate about visitor studies and audience research?  Would you like to help us champion visitor studies as a force for evidence-based decision-making toMore

Conference Keynote Speakers

Conference Keynote Speakers

We are delighted to welcome two keynote speakers to this years’ conference who can open up the discussion on how we turn audience research into action. Lamia Dabboussy is Head of Audience Planning and Brand Insight at the BBC and Esme Ward is Head of Learning and Engagement at The Whitworth and Manchester Museum atMore

Access All Areas? – Manchester

Wednesday 11 November Whitworth Art Gallery, Manchester Following the success and feedback from our Access all Areas? event last year in Edinburgh, we are excited to offer another full-day session in Manchester that will focus on access and accessibility within the cultural sector. The programme for the day is available on the  Event Page . Presentations haveMore