Tea with VSG: The use of incentives

The Visitor Studies Group: Championing excellent visitor experiences

The latest news and upcoming events from The Visitor Studies Group (VSG)
To find out more or make a booking please see the events posted below.

Category: News & Events

Conference 2017 Day 2

Date: March 23, 2017
Time: 12:00 am  to  12:00 am

”Measuring up”: ways of capturing social value and more intangible outcomes’ March 22nd and 23rd 2017, London, Royal Geographical Society Increasingly visitor studies is being asked to help understand and demonstrate the value and impact that cultural and heritage institutions have on broader public agendas such as health and wellbeing, social justice, inclusion, place making andMore

Conference 2017 Day 1

Date: March 22, 2017
Time: 12:00 am  to  12:00 am

”Measuring up”: ways of capturing social value and more intangible outcomes’ March 22nd and 23rd 2017, London, Royal Geographical Society Increasingly visitor studies is being asked to help understand and demonstrate the value and impact that cultural and heritage institutions have on broader public agendas such as health and wellbeing, social justice, inclusion, place making andMore

Festive social – London

Date: December 14, 2016
Time: 4:00 pm  to  12:00 am

In collaboration with the London Interpretation Network VSG announces its London Christmas Social. On 14th December join us at the Science Museum for a talk and tour of the new Wonderlab interactive gallery followed by festivities at nearby pub Coco Momo. Arrive at the Science Museum at 4pm with pub based festivities from 5.30. Email KayteMore

December social – Glasgow

Date: December 1, 2016
Time: 4:00 pm  to  7:00 pm

Our first festive social will be held in Glasgow on Thursday 1st December at 6pm..  Join us at Brewdog (1397 Argyle St) for a wee drink and some friendly visitor studies chat.   Kelvin Hall is just around the corner – a great opportunity to check out this new cultural hub before joining us.

Social event in London

Date: September 15, 2016
Time: 5:30 pm  to  12:00 am

Join VSG committee members to catch up on all things visitor studies over a drink or two.  Find out what others are up to and share questions, thoughts and experiences on research and evaluation, or anything else that’s on your mind.  Plus we’ll be chatting about our 2017 conference theme, hot off the press! When:More

Masterclass: Walking in the shoes of your visitors

Date: July 7, 2016
Time: 10:00 am  to  4:30 pm

National Railway Museum, York 10.00 – 16.30 Tickets can be purchased via Eventbrite here . Lisa Baxter, founder of The Experience Business will deliver a Visitor Studies Group members-only masterclass. The day long course is intended for those who have experience in visitor research and in the creation and development of visitor experiences. It would help potential delegatesMore

Conference 2016, day two

Date: March 17, 2016
Time: 9:00 am  to  5:00 pm

Conference day two – see http://visitors.org.uk/events/conference-2016/

Conference 2016

Conference 2016

Date: March 16, 2016
Time: 9:00 am  to  5:00 pm

March 16-18th 2016, Royal Geographical Society, London. The theme for the 2016 conference is “Visitor Studies: It’s what you do with it!”   PROGRAMME  (Download pdf) BOOKING How can visitor studies have real impact? How does visitor research influence decisions and contribute to effective change?  How can we raise awareness of visitors studies and ensure that it hasMore

London Christmas Event and Social

London Christmas Event and Social

Date: December 9, 2015
Time: 3:50 pm  to  8:00 pm

Geffrye Museum, London Joining up with our new partner the London Interpretation Network we are arranging a pre-Christmas meet up on Wednesday December 9  at the Geffrye Museum in East London and then a local pub after. Geffrye Museum: The lovely Hannah Fleming, a curator at the Geffrye, has agreed to give us a shortMore

Access All Areas?

Access All Areas?

Date: November 11, 2015
Time: 9:30 am  to  4:30 pm

Wednesday 11th November The Whitworth, Manchester Following the success and feedback from our Access all Areas? event last year in Edinburgh, we are excited to offer another full-day session in Manchester that will focus on access and accessibility within the cultural sector. Aimed at people who work in visitor studies, learning and engagement and manageMore

Museums Galleries Scotland Conference

Museums Galleries Scotland Conference

Date: October 22, 2015
Time: 9:00 am  to  5:00 pm

John McIntyre Conference Centre, Edinburgh VSG committee members will have a stand at the marketplace for the MGS conference. Please come and talk to us about what we can offer in terms of networking and training or general support for visitor studies in your organisation.

Committee Meeting

Date: October 8, 2015
Time: 10:00 am  to  4:00 pm

Whitworth Gallery, Manchester The committee will be reviewing the Conference proposals received. If you have anything you’d like to raise with the committee or ideas for future events or collaborations please email admin@visitors.org.uk.

Scottish Networking Evening

Scottish Networking Evening

Date: September 30, 2015
Time: 3:30 pm  to  8:00 pm

Want to meet people who work in museums in and near Edinburgh? Fancy a chat about the audience research or visitor studies? Or just a drink with some like-minded friendly folk? The Visitor Studies Group has joined with the Scottish Museums Federation for an informal networking event on Wednesday 30th September in Edinburgh. SMF Committee member David McLeodMore

VSG workshop at GEM conference

Date: September 10, 2015
Time: 1:30 pm  to  3:45 pm

VSG are delighted to be running a workshop at the Annual Conference of the Group for Education in Museums (GEM). The analysis of visitor feedback is the key link between the act of measuring impact and being able to use this knowledge to improve practice. In this workshop we aim to provide guidance and tools that can beMore

London Networking Evening

London Networking Evening

Date: September 3, 2015
Time: 5:30 pm  to  12:00 am

Want to meet people who work in similar roles to you in and around London? Fancy a chat about the audience or research work you have been doing lately? Or just a drink with some like-minded friendly VSG folk? Our members always tell us that opportunities for networking are really important and with the newMore

Committee Meeting

Date: July 1, 2015
Time: 11:00 am  to  3:00 pm

Tate Britain, London

Ecsite Research and Evaluation group pre-conference

Ecsite Research and Evaluation group pre-conference

Date: June 9, 2015
Time: 9:00 am  to  5:00 pm

9 & 10 June 2015 MUSE, Trento, Italy REV is is a professional partner of the VSG. REV is the Research and Evaluation Group of ECSITE (the European network of Science Centres & Museums). The aim of REV is to stimulate and help facilitate research and evaluation in science centres and museums across Europe. RegistrationMore

Representing Diversity – Advocating for Inclusive Development and Evaluation

Date: February 25, 2015
Time: 7:00 pm  to  8:30 pm

25 February, 19:00 Webinar Whether you are considering an educational program, an exhibit or exhibition, or another type of informal learning experience, the inclusion and representation of diverse perspectives and portrayals is of vital importance. But how do we plan our efforts in an effective and culturally responsive way, and what are the costs of not doing so? InMore

Through the Eyes of the Visitor

Through the Eyes of the Visitor

Date: November 19, 2014
Time: 10:30 am  to  3:30 pm

The Midlands Federation of Museums and Art Galleries are running this autumn workshop and Lorna Williams from the VSG Committee and Birmingham Museums will be attending to talk about the role of VSG. We all need to focus on our visitors to get as many people through the doors as possible and share with themMore

Access All Areas?

Access All Areas?

Date: November 14, 2014
Time: 10:30 am  to  4:30 pm

Working with visitors to address physical, sensory and intellectual barriers National Library of Scotland George IV Bridge, Edinburgh, EH1 1EW This event is co-hosted by VSG and GEM Scotland. The event will explore how museums/galleries/libraries/visitor attractions ensure that all visitors can engage with content and services. Our packed agenda includes organisations/individuals who are working with visitors/potential visitorsMore

November Newsletter

November Newsletter

Date: November 4, 2014
Time: 12:00 am  to  12:00 am

Our November newsletter will hit members’ inboxes today.