The Visitor Studies Group: Championing excellent visitor experiences
VSG are delighted to be running a workshop at the Annual Conference of the Group for Education in Museums (GEM).
The analysis of visitor feedback is the key link between the act of measuring impact and being able to use this knowledge to improve practice. In this workshop we aim to provide guidance and tools that can be used by learning practitioners to measure the impact of their own work and communicate this.
The workshop will be a practical session on understanding and analysing qualitative visitor studies data (i.e. feedback) and will run twice on Thursday 10 September; 13.30 – 14.30 and 14.45 – 15.45.