Big data, big opportunities?

KEYNOTE: Lauren Sager Weinstein, Chief Data Officer (Transport for London) – Delivering Better Transport with Data

Using big data to understand your visitors, other people’s visitors and non-visitors

• Vera Allmanritter (Institute for Museum Research, Berlin) – Are Cultural Institutions ‘Big Data’ Ready?
• Inga Specht (German Institute for Adult Education- Leibniz Centre for Lifelong Learning) and Christian Haag (Leibniz Institute for Educational Trajectories) – Museum (non-)visitors in the NEPS data – What can we learn from secondary data analysis?

• Ryan Auster (Museum of Science, Boston) – COVES: Collaboration for Ongoing Visitor Experience Studies

From the Our Lives in Data exhibition at the Science Museum:

• Terry Watkins (TWResearch)- Our Lives in Data
• Sheldon Paquin (Science Museum) – Our Lives in Data

*Sheldon’s presentation focuses on the interpretation approach to the temporary exhibition.  Visitors’ responses to the approach were then presented by Terry Watkins (see other presentation).

Caroline Bates and Mark Hirst (Chime Insight and Engagement Group) – Using the Babel Fish

Johnny Caldwell (Netquest UK) – Beyond the walls of the museum, what other big data is out there and how can we learn from it?

Technology and big data – how technology can be harnessed to gain visitor insights

• Anna Lowe (Smartify) – Smartify
• Dimitra Christidou (University of Oslo) – Visitracker: An interdisciplinary approach to visitor studies through a University and Museum research collaboration

KEYNOTE: Angie Judge, Chief Executive (Dexibit) – ‘Does my data look big in this?‘

Dr Michelle Goddard (Market Research Society) – Big data and GDPR (contact admin@visitors.org.uk for more information)

Catherine Murphy (Natural History Museum) and Casey Scott-Songin (National Gallery) – Big Data Inside the Museum