The Visitor Studies Group: Championing excellent visitor experiences
Nicky Boyd
Museum Consultant (audience research & evaluation)
Services
Audience research & consultation
Evaluation
Visitor studies
Training & mentoring
Qualitative research
Speciality
An experienced audience research and evaluation professional. Delivers tailor-made training in specialist areas. Works with a range of heritage organisations from volunteer-run local museums to world-renowned cultural institutions. Skilled in data collection (using both traditional and innovative methods), analysis, and objective reporting. Regularly works with a wide variety of people (both users and non-users), including families, teenagers, volunteers, older people, adults and children with additional access requirements, primary and secondary teachers and their students. Always sensitive to the needs of non-traditional, harder to reach audiences. Emphasises timely delivery, collaborative capacity building, and early-stage evaluation planning. Recent clients include Wessex Archaeology, Bletchley Park, Bridgewater Canal, Horniman Museum, Islington Heritage Service, Royal Museums Greenwich, Ashmolean Museum, Jurassic World Heritage Trust, Old Operating Theatre Museum and National HIV Story Trust. Professional membership of VSG (previous Chair), GEM and MA.
Background
An audience research and evaluation consultant since 2000, with prior museum management experience at the Livesey Museum for Children (Southwark Council) and the Museum of the Moving Image (British Film Institute). Holds degrees in Archaeology and Museum Studies, plus certification in Adult Education teaching. Active member and former Chair of VSG, plus professional membership of GEM and the MA.
Contact info.
Email: info@nickyboyd.co.uk
Telephone 020 88530110
Mobile 07759393779
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