The Visitor Studies Group: Championing excellent visitor experiences

Kate Pontin


  • evaluation,
  • visitor consultation
  • advocacy
  • research focusing on learning
  • training
  • mentoring


focusing on evaluation and consultation I work across a range of museums and heritage organisations, completing formative and summative evaluations, activity plans, training and research. My research focuses on methodology and I am particularly interested in validity of qualitative data.


Starting as a curator in natural sciences I moved to education and then as a result of post-graduate research started out as a consultant in 2000. I also tutor at Leicester University.

Contact Info

Email address:
Telephone: 01784 257375
Address: 51 Oakfield Road, Ashford, Middlesex, TW15 1DN

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