WE’RE GROWING! VSG COMMITTEE OPPORTUNITY

The Visitor Studies Group: Championing excellent visitor experiences

The latest news and upcoming events from The Visitor Studies Group (VSG)
To find out more or make a booking please see the events posted below.

Author Archives: Nicole

WE’RE GROWING! VSG COMMITTEE OPPORTUNITY

The Visitor Studies Group is managed by a committee whose role is to: set the strategic direction for the Group oversee the annual programme of activities represent the Group professionally at conferences and workshops encourage partnership working with like-minded organisations within the UK and from overseas meet four times a year to ensure the needsMore

VSG MENTORSHIP PROGRAMME 2021-22: APPLY NOW

After a successful pilot of the Visitor Studies Group Mentorship Programme, we are pleased to announce that we are continuing this offer for 2021-22 to support emerging audience researchers and anyone who has had audience research responsibilities added to their role. First ideated by long-standing VSG members who want to give something back to theMore

2021 Virtual Event Series Programme

Join us for a Visitor Studies Group conference with a twist! For 2021 we have created an online event series taking place throughout May bringing together practitioners from the cultural sector and beyond to discuss a variety of themes. We want to explore, discuss, and discover different techniques that we have used in the pastMore

Alice Fenyoe

Alice Fenyoe

www.curiouser.me.uk Services: Visitor research Workshop facilitation   Speciality: Curiouser is a small audience insight consultancy specialising in the cultural, heritage and charity sectors. Led by Alice Fenyoe, a qualitative researcher with over 25 years experience, it was founded to provide these sectors with affordable and expert audience insight. Our core specialisms are around the development andMore

Job vacancy: VSG Admin

VISITOR STUDIES GROUP ADMINISTRATIVE SUPPORT Fixed annual fee of £5000 pro-rata, with separate expenses. This is a freelance appointment and can be based anywhere in the United Kingdom A description of the role and the person specification can be found here:  VSG Admin Job Advert . To apply for this position, please send a CV and covering letter outliningMore

Visitor Studies Group Mentorship Programme Launched!

Who are VSG? The Visitor Studies Group is a volunteer-run membership organisation that aims to promote dialogue, facilitate debate and provide high quality training to support the professional development of those working in or engaging with audience research, evaluation, audience development, learning, community engagement and more in the cultural sector. What is the mentorship programme?More

Virtual Tea with VSG (2 June 2020)

Tea with VSG Tuesday, 2nd June 2020, 3-4pm via Zoom  Join us for an informal hour of conversation over tea/coffee. We will be discussing as a group burning questions about the current situation and visitor studies more generally as well as provide support and direction to participants. We will also be listening to your needsMore

2020 Conference – tickets on sale!

  We are delighted to open our 2020 conference for booking. Co-Creating the Future: Participation and the Role of Visitor Studies will take place 5 & 6th March 2020 at the Museum of London. Tickets can be purchased via Eventbrite . Over two days, we will explore, interrogate and understand how emerging research and evaluation around participatoryMore

2020 conference bursary opportunity!

Each year the Visitor Studies Group offers one bursary to support one person to attend our annual conference. This year we are offering one full (two-day) ticket for the conference plus £100 towards travel and accommodation. We are welcoming applications now. To apply, we ask that you send us one or two paragraphs demonstrating whyMore

Visitor Studies Group Conference 2020

  We are delighted to announce the call for papers for our annual conference 2020. The topic of our 2020 conference is Co-Creating the Future: Participation and the Role of Visitor Studies. The conference will take place at the Museum of London, March 5th & 6th, 2020. Over these two days, we will explore, interrogateMore

Morris Hargreaves McIntyre

Morris Hargreaves McIntyre

 www.mhminsight.co.uk    Services: Audience and market appraisal Marketing and engagement strategies Psychographic segmentation Digital audience insight Staff and volunteer surveys Database tagging Membership, retail, donor development Visitor journeys and interpretation Exhibition evaluation Brand analysis and development Speciality: Morris Hargreaves McIntyre (MHM) is an audience strategy and insight consultancy working with cultural and heritage organisations to connectMore

DJS Research Ltd

DJS Research Ltd

 www.djsreseach.co.uk   Services: Audience profiling Formative and summative evaluation Segmentation Member and donor research Stakeholder research Box office and database surveys Desk research and secondary data analysis Market sizing Background: DJS Research Ltd is an independent, UK-based insight consultancy, specialising in research with visitors, the general public, businesses and other stakeholders. We have extensive experience ofMore

Ann Nicol

Ann Nicol

 www.heritagepathfinder.co.uk    Services: Audience insights, development and segmentation Learning strategy and programme development Visitor experience and engagement planning Research and consultation Workshop facilitation Training and mentoring Speciality: Ann is a specialist consultant with over 25 years’ experience of supporting natural and cultural heritage sites to engage visitors with their stories.  She brings skills in research, planning,More

Big data toolkit

As part of the VSG 2018 Conference, ‘Big Data, Big Opportunities’, delegates were invited to contribute ideas to a ‘Big Data Toolkit’.  We have compiled notes collected from the conference into the toolkit, which we are sharing with VSG members.  This includes examples of ‘big’ and ‘bigger’ data used in the sector, examples of ‘bigMore

Masterclass -Commissioning audience research: a practical guide

23 January 2019, 15:00 – 17:30, Dana Research Centre and Library, Science Museum Tickets are free for Visitor Studies Group members or cost £30 for non-members and £20 for independent freelancers or students. Book via Eventbrite . The amount of audience research that the museums, culture and tourism sectors commission from external evaluators and agencies is everMore

Conference 2019: Bursary opportunity

  *** The deadline for this bursary has been extended to Friday 25th January*** At VSG we always like to support the visitor studies community where we can, and we are pleased to once again offer a conference bursary, which will cover the cost of one person to attend the conference for both days. To applyMore

#VSGConf19 tickets on sale!

Tickets for the Visitor Studies Group conference, 2019, have been released. Book via Eventbrite . ***Use discount code ERLYBRD for 10% off before 18th January.*** “Visitor studies: reflecting the wider world, advocating for change?” March 7th and 8th, 2019, National Gallery, London As visitor studies practitioners seeking to understand the broad identities of our visitors, how canMore

Christina Lister

Christina Lister

  www.christinalister.co.uk    Services: visitor research data analysis non-user research and consultation segmentation strategies marketing and audience development strategies workshop facilitation training and mentoring Speciality: Christina is a marketing and audience development consultant with 16 years’ experience, and specialises in working with museums, heritage sites and cultural venues, including on HLF and ACE-fundedMore

Networking drinks – Sept 2018

Please join us on Tuesday 11th September at the Somers Town Coffee House from 6.30-8pm for networking drinks. Meet members of the committee and other audience researchers to discuss the latest happenings in the world of visitor studies as well as ideas for #VSGConf19’s  call for papers . If you are planning on attending, please email:  m.hobson@nhm.ac.uk  so we canMore

#VSGConf19 – Call for Papers

We are delighted to open up submissions for our 2019 conference: “Visitor studies: reflecting the wider world, advocating for change?” Taking place March 7th and 8th at the National Gallery London, we are looking for sessions that explore, interrogate and understand how emerging trends – especially those borne from audience research both within and outside theMore